Please note that our try on charge ONLY applies to the try on appointment and is not included or used towards a future hire.

Try on charges are non refundable

We please ask if you are unable to make it to your appointment, that you do let us know for courtesy minimum 24 hours prior to appointment. This allows us time to re-open that time session for any other clients.

NO WALK IN APPOINTMENTS. All try on appointments must be booked through our booking system.

If you are running late to your appointmnet we please ask you contact the studio immediatley! As some appointments do run back to back.

Please note that “Extra time” is allowed to be added whilst you are at your appointment BUT can not be garenteed! If the studio is running back to back appointments. It is best to contact us prior to your appointment so we can oversee and let you know if this is a possibility nice and early.

We understand life get’s busy and DO allow you to reschedule your try on appointments if you can no longer attend that time. To avoid having to fully rebook your appointment, you must contact sisters closet minimum 24 hours before your scheduled try on time to organise a new desired time. You will not need to re-pay for this rescheduled appointment.

If you are more then 15 minutes late to your appointment without contacting the studio we will count that as a no show. All no shows will be contacted, and your appointment will be immediatley cancelled.

We DO NOT accept rescheduled try on appointments within the 24 hour period of your original appointment time. You will have to fully re book a new appointment which includes payment for a new time.

No large bags are allowed into the studio during try ons.

You are allowed up to 1X guest maximum to attend your appointment with you, to help you navigate your choices.

You are allowed to share a try on appointment with maximum 1 friend. You will be able to share the cost of the appointment, but please note that you are also sharing the time! The 30 minutes is for the duo try on and NOT 30 minutes per person. If you do require additional time…extra fees may apply at your appointment.

Garmets are checked before and after appointments, any damages created in a try on WILL be charged as a “Damaged item” as per our damage/care policies. You can read more about our damage/care policies in our ‘policies’ page.